We are looking for a Business Analyst with strong organizational and planning skills and proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs. They will be a change agent in the use of analytics to provide deeper insight into business performance and future operations. The role will also manage the direction and use of analytic technologies on an ongoing basis and develop key performance indicators (KPI’s) to measure operational performance and business efficiency.

## Responsibilities

- Drive discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenarios.
- Actively engage product owner or business SME to translate solution needs into actionable user stories.
- Facilitate and support product backlog management.
- Partner with product owners/SMEs to define & refine acceptance criteria.
- Partner with developers on reviewing user stories for understanding and scoring.
- Negotiate with product owners/business experts on alternative solutions.
- Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release.
- Secure approval & change management activities with senior product manager or product owner before release.

## Requirements

- BA/BS Degree in Operations Research, Statistics, Industrial Engineering, Predictive Analytics, Business Analytics or the equivalent - 5+ years.
- Experience in business optimization, problem-solving, or strategic solution roles with progressive responsibility - 5+ years.
- Experience gathering and consolidating requirements from cross-functional groups - 5+ years.
- Ability to work under pressure and meet constantly changing timelines - 5+ years.
- Strong attention to detail and excellent problem-solving skills - 5+ years.
- Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams - 5+ years.
- Exceptional process and organizational skills with the ability to mobilize change - 5+ years.
- A minimum of 5 years of business analysis or project management experience - 5+ years.
- Intermediate to advanced knowledge of Azure DevOps or Atlassian Jira - 3+ years.
- Intermediate to advanced knowledge of SQL, Microsoft Excel - 3+ years.
- Intermediate to advanced knowledge of UML, Visio - 3+ years.
- Experienced in both lean and agile methodologies, familiarity with Jira, Kanban, Confluence - 5+ years.
- Understanding of OKR Management methodology - 5+ years.


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Senior Business Analyst